School Bytes Learning Pty Limited ACN 611 977 390 (School Bytes) is committed to protecting the privacy of the personal information which it collects and holds.
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
In the case of parents, carers, guardians and students, School Bytes usually collects your personal information from your relevant education provider.
In other instances, School Bytes will usually collect your personal information directly from you, however sometimes we may need to collect information about you from third parties, such as past employees, referees and recruitment agencies.
We will only collect information from third parties (such as schools and other education providers) where:
School Bytes will only collect information which is necessary to provide you with services or appropriately manage and conduct our business.3.3How School Bytes uses your personal information
School Bytes only uses your personal information for the purpose for which it was collected by School Bytes (primary purpose), unless:
For example, School Bytes may use your personal information to:
Where possible and practicable, you will have the option to deal with School Bytes on an anonymous basis or by using a pseudonym. However, if the personal information you provide us is incomplete or inaccurate, or you withhold personal information, we may not be able to provide the services you are seeking, or deal with you effectively.
School Bytes will confine its disclosure of your personal information to the primary purpose for which that information has been collected, or for a related secondary purpose. This includes when disclosure is necessary to provide services to you, assist us in running our organisation, or for security reasons.
We may provide your personal information to:
School Bytes will take reasonable steps to ensure that your personal information which is collected, used or disclosed is accurate, complete and up to date.5.2Storage
All your personal information is stored by School Bytes securely in electronic form within Amazon Web Services (AWS) datacentres located in Sydney, Australia (ap-southeast-2 region).5.3Data security
School Bytes strives to ensure the security, integrity and privacy of personal information, and will take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. School Bytes reviews and updates (where necessary) its security measures in light of current technologies.
School Bytes enforces site-wide HTTPS/TLS when using our service, combined with encryption of personal information within our database at rest & in-transit to ensure data security. This is coupled with the use of a web application firewall (WAF) to maintain security of personal information.
A 'cookie' is a small data file placed on your machine or device which lets School Bytes identify and interact more effectively with your computer. Cookies do not identify individual users, but they do identify your ISP and browser type.
School Bytes uses Google Analytics and Heap Analytics to collect data about the way people use and interact with our platforms. This allows School Bytes to collect information about you, which is used by School Bytes for the purposes of assessing our services so that these can be modified and updated appropriately.6.1Links to other sites
School Bytes may provide links to third party websites. These linked sites may not be under our control and School Bytes is not responsible for the content or privacy practises employed by those websites. Before disclosing your personal information on any other website, we recommend that you carefully read the terms and conditions of use and privacy statement of the relevant website.
You have a right to access your personal information which School Bytes holds about you. If you make a request to access your personal information, we will ask you to verify your identity and specify the information you require.
You can also request an amendment to any of your personal information if you consider that it contains inaccurate information.
You can contact School Bytes about any privacy issues as follows:
Chief Executive Officer
Phone: 1300 211 438
While School Bytes aims to meet all requests to access and amendments to personal information, there may be some instances where School Bytes is unable to do this where it may adversely affect your health and safety or the safety of others.
If you have a complaint about School Bytes's information handling practices or consider we have breached your privacy, you can lodge a complaint with:
School Bytes deals with all complaints in a fair and efficient manner.